PATIENT ADVOCACY

The ALTA Patient Advocacy program was established to specifically provide a personal resource to those members in need of counsel during their time of need. Our Advocacy services exist to serve as a liaison between our members and their healthcare providers. From member benefits to financial obligations, our advocacy department will work to ensure that members receive the most out of their ALTA Health Plan.

Our services include but are not limited to:

• Assisting our members with locating hospitals, doctors and pharmacy   providers.

• Benefit pre-certification and confirmation for doctors and hospital visits.

• Cost negotiation and claims re-pricing.

• Claims management.

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